Industries
Ride-Hailing
SHIELD helps ride-hailing apps stop driver and passenger abuse
SHIELD's risk intelligence consistently detected malicious users across multiple accounts and was the only technology that could tell the exact moment a good user had turned bad.
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Jean-Baptiste Dodane
Product Manager for Fraud, Safety, and Identity
A Comprehensive Solution to Stop Fraud and Abuse
Ride-hailing companies are commonly targeted by sophisticated fraud attacks. Errant drivers create fake passenger accounts to complete fake trips and take advantage of incentive campaigns. Rapidly expanding user bases and the constant addition of new features and services add another layer of complexity to the mix, so security measures must keep pace with rapid growth.
Built for Ride-Hailing
End Location Spoofing
Know when your drivers and passengers are faking their locations using VPNs and GPS spoofers.
Identify Driver-Passenger Collusion
Detect when drivers create fake passenger accounts to complete their own trips
Prevent Incentive Abuse
Expose users tampering with their app to obtain financial incentives illicitly
Industry Threats and Techniques
1
Account Takeovers
Secure user accounts
2
Spam & User Abuse
Build customer trust
3
Identity Fraud
Know your customers
4
Fake Accounts
Block fake profiles
5
Payment Fraud
Approve more transactions
6
Account Sharing & 
Subscription Abuse
Manage your subscriptions
7
Referral & Promo Abuse
Attract more users
8
Ad Fraud
Prevent fake clicks
9
Incentive Abuse & Collusion
Stop malicious collaboration
Why SHIELD
The Global Intelligence Network
Harness our fraud library of 7 billion devices and 700 million user accounts to stop never-before-seen attacks.
Persistent Device Identification
Our platform generates unique and extremely persistent device IDs that identify the users that should and should not be trusted.
Actionable Signals
The SHIELD platform flags every tool and technique typically associated with fraudulent activity.
Catch Good Users Turned Bad
The only technology in the world that continuously scans for risk across the user session, so you can stop fraudsters in their tracks.
Learn how our intelligence can help your business build trust and safety.
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