Swiggy’s vision is to elevate the quality of life of urban consumers by offering unparalleled convenience. Our partnership with SHIELD has enhanced Swiggy’s Fraud Prevention & Detection mechanisms through device-first risk intelligence. This has empowered us to focus our resources on genuine users and proactively manage potential abuse on the platform.
Dolly Sureka
Vice President & Head - Assurance & Business Advisory
The Comprehensive Solution To Protect Against Fraud and Abuse
To acquire new users and scale their business, online delivery platforms will often launch incentives such as first-purchase offers, referral rewards, and coupons. These promotions are ideal targets for fraudsters; both for opportunists and syndicated fraudsters registering fake accounts en masse using temporary emails or burner phone numbers. To stop fraudsters and protect good users, online delivery platforms must be able to detect with extreme precision which devices are being used to commit fraud.
