SHIELD has been invaluable in helping the team achieve greater acceptance rates and deliver these results quickly with minimal investments.
Vice President of E-Commerce
Fostering Trust Between Games and Gamers
With users often investing hundreds of hours into growing their gaming characters, their accounts are a goldmine of virtual currencies, skins, and other in-game assets. Fraudsters will often try to take over these highly profitable accounts and sell them on online marketplaces. Transaction fraud is also a widespread problem; fraudsters will buy in-game credits using stolen credit cards and resell them at lower prices. To build customer trust, gaming companies must be able to detect fraud whilst maintaining a fun online experience for genuine gamers.