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Business Strategy and Operations Analyst


SHIELD is a mobile-first risk intelligence company that helps world-leading enterprises build trust and safety by stopping fraud and abuse. Trusted across all continents by superapps, top e-commerce platforms, and e-wallets, we protect over 7 billion devices and 700 million user accounts every year. Headquartered in Singapore, we have offices in Germany, the United States, Indonesia, and China. Join our fast-growing team of Agents at the forefront of world-leading fraud and abuse prevention.

The Business Strategy and Operations Analyst will be involved in a multitude of tasks supporting the business team. You will be the go-to person for communicating insights on the performance of our services for internal teams and customers, through creating presentations and writing reports. You will be required to conduct market research, analyze data, and structure and complete ad-hoc analysis. We are looking for a motivated and meticulous individual who has a genuine interest in data and business, and has strong storytelling and communications skills, as well as a strong ability for analytical problem solving.


  • Conduct market research to support strategic business planning initiatives, product development and business operations
  • Interpret data and work with internal teams to deliver data-driven presentations and reports for internal teams and external customers
  • Perform ad-hoc analysis as required


  • Minimum Bachelor’s degree, ideally in a highly analytical/numerical subject or equivalent experience
  • Up to three years professional work experience
  • Strong desire to learn and adapt
  • Ability to work independently and as part of a team, under pressure to tight deadlines
  • Strong numeracy essential, with an ability to interpret, analyze and present statistics in an interesting way
  • Aptitude for business and business metrics
  • Good report writing skills
  • Strong communication skills and excellent command of both written and spoken English

Be part of the powerful team behind SHIELD’s powerful technology. Send your resume to [email protected] now!