Business Strategy and Operations Analyst




SHIELD is a mobile-first risk intelligence company that helps world-leading enterprises build trust and safety by stopping fraud and abuse. Trusted across all continents by superapps, top e-commerce platforms and e-wallets, we protect over 7 billion devices and 700 million user accounts every year. We have offices in Singapore, Germany, United Kingdom, United States, Indonesia, and China.


As a Business Strategy and Operations Analyst, you will get involved in a multitude of tasks supporting the business team. You will be the go-to person for communicating insights on the performance of our services for internal teams and customers, through creating presentations and writing reports. You will be required to conduct market research, analyse data, and structure and complete ad-hoc analysis. We are looking for a motivated and meticulous individual who has a genuine interest in data and business, and has strong storytelling and communications skills, as well as a strong ability for analytical problem-solving.

  • Support current lead generation process and creation of new scoring models for better evaluation
  • Identify new prospects to generate outbound leads
  • Maintain global target lists and filter priority clients that are aligned with SHIELD’s sales strategies
  • Tracking of all inbound leads via proper assignment and reporting
  • Assist in the development of sales and marketing dashboards
  • Obtain intelligence on competitors and market conditions through research and data analytics
  • Participate in SEM/SEO outreach campaigns
  • Other ad-hoc tasks as delegated by the hiring manager


  • Minimum Bachelor’s degree, ideally in a highly analytical/numerical subject or equivalent experience
  • Highly proficient in MS Office with strong Excel skills
  • Analytical, number-oriented, attention to detail and strong organizational skills
  • Thrives in a fast-paced environment and is able to make quick, assertive decisions
  • Independent and highly motivated fast learner
  • Positive attitude with good communication skills
  • Strong desire to learn sales tools and technology

Be part of the powerful team behind SHIELD’s powerful technology. Send your resume to [email protected] now!