Case Study

Global E-commerce Solution Scalefast Leverages SHIELD’s Full Automation To Push The Boundaries Of Scaling

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Customer Profile

Founded in 2014, Scalefast is a global eCommerce solution that simplifies eCommerce for inspirational brands to sell direct to consumers. From product drops and outlet sites to employee stores and reselling, Scalefast offers businesses a simple solution and a sophisticated experience.


150 employees +


The Global E-commerce Solution

Scalefast is a global e-commerce solution that brings together a platform and a next-generation e-commerce infrastructure to allow brands to sell direct to consumers without the time, risk and exposure they would normally encounter. Scalefast’s new way of doing e-commerce enables brands to offer a superior shopping experience directly from their online store.

Detecting Fraud Without Compromising User Experience

Scalefast’s platform and infrastructure is used by high volume and high traffic brands such as Square Enix and L’oreal, allowing these brands to serve their consumers in over 240 countries and territories.

Working with such known brands requires Scalefast to source for a sound fraud protection system that can successfully detect fraud while providing a frictionless shopping experience and ensure that their clients’ e-commerce is rock solid.

“SHIELD helps us protect our clients’ e-commerce business from end to end: from the user account to the payment. They provide the best anti-fraud solution that we have ever found on the market.”
Nicolas Stehle
CEO & Co-Founder, Scalefast

Shifting Towards Full Automation

For Scalefast, it was difficult to imagine having a fraud solution that was fully machine automated with no reliance on manual reviews.

A quick test having the SHIELD system process complex historical transactions proved that SHIELD was able to return decisions to identify fraudulent transactions more accurately than other solutions tested, and without penalizing genuine users.

SHIELD’s real-time decisions allowed Scalefast to grow an advantage by ensuring that their clients – especially digital goods clients – can provide instant fulfillment as part of the best shopping experience for consumers. Full automation also empowered the business to scale on demand effortlessly.